Politique d’expédition
Shipping Policy
Thank you for shopping with NuvaFlora. We work to process and ship orders as quickly as possible while keeping customers informed throughout the delivery process.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.
Estimated Delivery
Estimated delivery time is approximately 7–12 business days, depending on the destination and shipping method available for your order.
Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, or other circumstances outside our control.
Tracking
When tracking is available, tracking information will be sent to the email address provided at checkout once your order has been dispatched.
Please allow up to 48 hours for tracking information to update after shipment.
Multiple Shipments
In some cases, items from the same order may arrive separately. You will not be charged additional shipping fees if an order is divided into multiple shipments unless clearly stated at checkout.
Questions About Your Order
If you have any questions regarding your shipment, please contact us at: